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For interior designers

Receiving, inspection, storage and white-glove delivery.

A climate-controlled Richmond warehouse, item-level inspection with photographs, and installs handled the way your client expects to see them.

Who this is for

You’ve specified the pieces. Someone has to take delivery of them.

Freight arrives on a truck at a time nobody chose, in packaging that hides what happened in transit. Your client’s house isn’t ready, and neither is your schedule. That’s the part we take.

  • You send us what’s coming and which project it belongs to.
  • We receive it, check it against your list, and photograph anything you asked us to open.
  • It sits with the rest of that project until the install date you choose.
  • Then it goes into the home, placed and assembled, with the packaging gone before we leave.
The warehouse

Where your client’s furniture actually sits.

8580 Sanford Drive, Richmond. You’re welcome to come and see it.

3,200
Square feet
Plus 1,000 sq ft of office, on one site.
Climate
Controlled
Temperature and humidity held year round.
$50,000
Stored-goods cover
Increased on request where a project needs more.
Dock
Loading
Freight comes off the truck properly, not by hand.
How it works

Eight steps, from the vendor’s truck to your client’s room.

You tell us what’s coming

Expected shipment, vendor, and which project and client it belongs to, before it arrives.

We receive and verify

Checked against what you told us to expect, then assigned to the right project.

Inspection, if you want it

Opened, checked for visible damage, photographed, and anything we find is documented.

Labeled and stored

Tagged to your project and shelved with the rest of that job’s inventory.

You hear from us

Confirmation it landed, with photos and condition notes where they apply.

It waits as long as you need

Held until you’re ready. Renovation schedules slip; that isn’t your problem to solve here.

Delivery day, on your schedule

Pulled, protected, blanket-wrapped, loaded and driven to the site.

Into the room, packaging gone

Carried in, placed where you want it, assembled where it needs to be, debris removed.

Storage & pricing

The first thirty days are free.

After that, storage is billed monthly per item, at the same rate as that item’s receiving fee. No minimum term, and no charge for holding a project while a renovation runs late.

Receiving

Priced per item, based on size and what’s involved in handling it.

Storage

Free for the first 30 days. Then monthly, matching that item’s receiving fee.

White-glove delivery

Quoted per install: crew, distance, and what’s being placed.

Good to know

The honest edges.

Better said here than discovered on delivery day.

Inspection is yours to choose

Tell us which items to open and which stay sealed. We don’t unwrap anything you didn’t ask us to.

We document damage, you file the claim

If something arrives damaged we photograph it and write it up, and you get everything you need for the vendor or the carrier. We don’t run the claim for you.

Every crew member is white-glove trained

Not a separate team you have to book. The same standards apply to whoever is on the truck that day.

Inventory is tracked by client and project

Received items, photos, condition notes and delivery status, all filed under the job they belong to.

Tell us what’s on order.

Send us the project and what’s coming, and we’ll come back with receiving and storage pricing for it. Come see the warehouse first if you’d rather.